What is Adimask?

Adimask is a unique e-commerce platform specializing in clothing, accessories, home and living products, all featuring our exclusive 'Adimask' brand designs. We also offer customization options for personalization.

How can I customize a product on Adimask?

To customize a product, please contact us via WhatsApp, and our team will guide you through the design and personalization process. You can add your own design while keeping our 'Adimask' branding intact. To find our WhatsApp details, you can visit our 'CUSTOMIZATION' page on the website.

Can I remove the 'Adimask' logo from customized products?

No, our 'Adimask' logo is an integral part of our brand identity, and it's present on all products, whether customized or not. We do not provide an option to remove it.

What payment methods do you accept?

We accept a wide range of payment methods, including major credit cards, debit cards, and online payment gateways for your convenience.

How long does it take to receive my order?

The delivery time varies depending on the product and customization. Please check the product page for specific details.

What is your return and refund policy?

To learn about our return and refund policy, please visit the 'Refund Policy' page on our website.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order's status and estimated delivery date.

Do you have a size guide for clothing and accessories?

Yes, we provide a detailed size guide on product page to help you choose the right size for clothing and accessories.

How can I contact Adimask customer support?

You can reach our customer support team by visiting our 'Contact Us' page on the website.